Art of Cosy Home
Effective Date: [2026 07 06]
1. Introduction
Welcome to Art of Cosy Home.
At Art of Cosy Home, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, subscribe to our newsletter or purchase our products.
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and all other applicable European Union and Hungarian data protection legislation.
This Privacy Policy applies to the website www.artofcosy.com, our online store, customer enquiries, quotation requests, orders, newsletter subscriptions and all services provided under the Art of Cosy Home brand.
By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.
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2. Data Controller
The legal entity responsible for processing your personal data is:
Company Name
Pro Makeup Betéti Társaság
Trading Name
Art of Cosy Home
Registered Office
1117 Budapest, Szerémi út 7/A
Hungary
Company Registration Number
01-06-781526
Tax Number
28093677-2-43
Website
General Enquiries
Customer Support
Art of Cosy Home designs, manufactures and sells handcrafted natural stone furniture, wooden furniture and home décor products throughout the European Union.
We are committed to handling all personal information responsibly, transparently and securely, ensuring that only the data necessary for providing our products and services is collected and processed.
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3. What Personal Data We Collect
Depending on how you interact with us, we may collect the following categories of personal data:
- Full name
- Email address
- Telephone number
- Billing address
- Shipping address
- Company name (where applicable)
- VAT number (for business customers)
- Order information
- Payment-related information
- IP address
- Browser and device information
- Website usage data
- Customer communication
For bespoke furniture orders or interior design projects, we may also process information voluntarily provided by you, including:
- Floor plans
- Measurements
- Technical drawings
- Mood boards
- Inspiration images
- Interior design concepts
- Product specifications
- Project documentation
We only collect personal information that is relevant and necessary for the requested service.
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4. How We Use Your Personal Data
We process your personal data for legitimate business purposes, including:
- responding to enquiries;
- preparing quotations;
- designing bespoke furniture;
- processing and fulfilling orders;
- arranging delivery;
- issuing invoices;
- providing customer support;
- handling warranty claims;
- complying with legal obligations;
- sending newsletters (where consent has been given);
- improving our website and services;
- analysing website performance;
- preventing fraud and protecting our business.
Documents, drawings and project-related materials shared with us are used solely for preparing quotations, manufacturing products, managing your project and communicating with you throughout the process.
Art of Cosy Home will never use your project materials or photographs of your property for marketing purposes without your prior consent.
5. Payments
We offer several secure payment methods through our online store for your convenience.
Available payment methods include:
- Stripe
- PayPal
- Apple Pay (where supported)
- Bank Transfer
Online payments are processed by trusted third-party payment providers. Art of Cosy Home does not collect, store or have access to your full payment card details.
Each payment provider acts as an independent data controller in relation to payment transactions and processes your personal data in accordance with its own privacy policy and applicable legal requirements.
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6. Shipping
To fulfil your order, we may share the personal information necessary for delivery with our contracted shipping partners.
Our current delivery partners include:
- GLS
- FedEx
The information shared is limited to what is strictly necessary for completing the delivery, including:
- recipient’s name;
- delivery address;
- email address;
- telephone number;
- order reference;
- shipping information.
Our logistics partners process your personal data solely for the purpose of delivering your order.
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7. Newsletter
If you choose to subscribe, we may send you newsletters containing updates about Art of Cosy Home.
Our newsletters may include:
- new collections;
- product launches;
- interior inspiration;
- styling ideas;
- exclusive offers;
- events;
- company news.
Newsletter subscriptions are managed through Mailchimp.
You may unsubscribe at any time by clicking the “Unsubscribe” link included in every newsletter or by contacting us at:
Once you unsubscribe, your personal data will no longer be processed for marketing communications unless we are legally required to retain certain information.
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8. Cookies and Analytics
Our website uses cookies and similar technologies to ensure the proper operation of the website, improve user experience and analyse website performance.
Cookies help us to:
- remember your shopping cart;
- maintain secure website functionality;
- understand how visitors use our website;
- improve our products and services;
- measure the effectiveness of our marketing campaigns.
Depending on your consent, our website may use the following services:
- Google Search Console
- Meta Pixel
- Pinterest Tag
- WooCommerce essential cookies
Non-essential cookies are activated only after you have provided your consent through our cookie banner.
You may change or withdraw your cookie preferences at any time through your browser settings or the cookie settings available on our website.
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9. Sharing Your Personal Data
Art of Cosy Home shares personal data only where necessary to provide our services or comply with legal obligations.
Depending on the nature of your order, your personal data may be shared with trusted service providers, including:
- CWeb (website hosting)
- WooCommerce (e-commerce platform)
- Mailchimp (newsletter platform)
- Stripe (payment processing)
- PayPal (payment processing)
- Számlázz.hu (electronic invoicing)
- GLS (shipping services)
- FedEx (international shipping)
Each service provider receives only the information required to perform its specific service.
Art of Cosy Home does not sell, rent or otherwise disclose personal data to third parties for commercial purposes.
We carefully select our service providers and require them to process personal data securely, confidentially and in accordance with applicable data protection laws.
10. How Long We Keep Your Personal Data
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable legal obligations.
Our typical retention periods are as follows:
Purpose Retention Period Enquiries and quotation requests Up to 12 months after the enquiry has been completed Customer orders and contracts For the duration of the contractual relationship and for the applicable statutory limitation period Accounting and invoicing records As required by applicable accounting and tax legislation Newsletter subscriptions Until you unsubscribe or withdraw your consent Cookies Depending on the type and purpose of the cookie Where there is no longer a legal or business reason to retain your personal data, it will be securely deleted or anonymised.
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11. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- request access to your personal data;
- request the correction of inaccurate or incomplete personal data;
- request the deletion of your personal data where applicable;
- request the restriction of processing;
- object to the processing of your personal data where processing is based on legitimate interests;
- receive your personal data in a structured, commonly used and machine-readable format;
- withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at:
We will respond to your request without undue delay and, in any event, within one month, unless a longer period is permitted by law.
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12. Bespoke Projects and Reference Photography
Art of Cosy Home specialises in bespoke furniture and custom interior projects.
During the quotation, design or production process, you may voluntarily provide us with floor plans, architectural drawings, measurements, mood boards, inspiration images, product specifications or other project-related documents.
These materials are used exclusively for the purpose of preparing quotations, designing, manufacturing, delivering and supporting your project.
Art of Cosy Home will never publish photographs of your property, completed project or any project-related material without your prior permission, unless otherwise agreed with you in writing.
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13. Data Security
Protecting your personal information is important to us.
We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss or destruction.
Access to personal information is limited to authorised personnel and trusted service providers who require such information in order to perform their responsibilities.
We regularly review our security measures to ensure that your personal information remains protected.
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14. Contact and Complaints
If you have any questions regarding this Privacy Policy or the way your personal data is processed, please contact us:
Art of Cosy Home
Email: info@artofcosy.com
Customer Support: support@artofcosy.com
If you believe that your personal data has been processed unlawfully, you also have the right to lodge a complaint with your local data protection authority.
If you are located in Hungary, you may contact:
Hungarian National Authority for Data Protection and Freedom of Information (NAIH)
1055 Budapest, Falk Miksa utca 9–11
HungaryWebsite: www.naih.hu
Email: ugyfelszolgalat@naih.hu
If you reside in another Member State of the European Union, you may alternatively contact the data protection authority in your country of residence.
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15. Changes to This Privacy Policy
Art of Cosy Home reserves the right to update or amend this Privacy Policy from time to time to reflect changes in legislation, our business operations or the services we provide.
The most recent version will always be available on www.artofcosy.com.
This Privacy Policy is effective from the date indicated at the beginning of this document.
