{"id":5269,"date":"2025-10-23T18:11:09","date_gmt":"2025-10-23T16:11:09","guid":{"rendered":"https:\/\/artofcosy.com\/?page_id=5269"},"modified":"2025-10-23T18:19:34","modified_gmt":"2025-10-23T16:19:34","slug":"warranty-guarantee-and-withdrawal","status":"publish","type":"page","link":"https:\/\/artofcosy.com\/hu\/warranty-guarantee-and-withdrawal\/","title":{"rendered":"J\u00f3t\u00e1ll\u00e1s, szavatoss\u00e1g \u00e9s el\u00e1ll\u00e1s"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5269\" class=\"elementor elementor-5269\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"e-con-top elementor-element elementor-element-ea41a66 e-flex e-con-boxed e-con e-parent\" data-id=\"ea41a66\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a94dfcf elementor-widget elementor-widget-spacer\" data-id=\"a94dfcf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c42f53 elementor-widget elementor-widget-heading\" data-id=\"1c42f53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">J\u00f3t\u00e1ll\u00e1s, szavatoss\u00e1g \u00e9s el\u00e1ll\u00e1s\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5f5b65 elementor-widget elementor-widget-text-editor\" data-id=\"b5f5b65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"lead\">AOC \u2013 Art of Cosy Home pr\u00e9mium, egyedileg gy\u00e1rtott k\u0151- \u00e9s fa kisb\u00fatoraira (lerak\u00f3- \u00e9s doh\u00e1nyz\u00f3asztalok) vonatkoz\u00f3 t\u00e1j\u00e9koztat\u00f3. <span class=\"brand\">AOC \u2013 Art of Cosy Home<\/span>.<\/p><div class=\"divider\">\u00a0<\/div><p><strong>1. K\u00f6telez\u0151 j\u00f3t\u00e1ll\u00e1s<\/strong><\/p><p>Term\u00e9keink a hat\u00e1lyos magyar jogszab\u00e1lyok alapj\u00e1n k\u00f6telez\u0151 j\u00f3t\u00e1ll\u00e1s al\u00e1 tartoznak, mivel b\u00fatorokr\u00f3l van sz\u00f3. A j\u00f3t\u00e1ll\u00e1si id\u0151 a term\u00e9k brutt\u00f3 elad\u00e1si \u00e1r\u00e1t\u00f3l f\u00fcgg:<\/p><ul><li>10 000 \u2013 250 000 Ft k\u00f6z\u00f6tti elad\u00e1si \u00e1r eset\u00e9n: <strong>2 \u00e9v k\u00f6telez\u0151 j\u00f3t\u00e1ll\u00e1s<\/strong><\/li><li>250 000 Ft feletti elad\u00e1si \u00e1r eset\u00e9n: <strong>3 \u00e9v k\u00f6telez\u0151 j\u00f3t\u00e1ll\u00e1s<\/strong><\/li><\/ul><p>A j\u00f3t\u00e1ll\u00e1si id\u0151 a term\u00e9k fogyaszt\u00f3nak val\u00f3 \u00e1tad\u00e1s\u00e1nak napj\u00e1t\u00f3l kezd\u0151dik. A j\u00f3t\u00e1ll\u00e1si id\u0151n bel\u00fcl a v\u00e1s\u00e1rl\u00f3 k\u00e9rheti a <strong>\u00edjmentes jav\u00edt\u00e1st, cser\u00e9t,<\/strong>, <strong>replacement<\/strong>illetve meghat\u00e1rozott esetekben a <strong>v\u00e9tel\u00e1r visszat\u00e9r\u00edt\u00e9s\u00e9t.<\/strong>.<\/p><p><strong>Mit biztos\u00edt a j\u00f3t\u00e1ll\u00e1s?<\/strong><\/p><ul><li>Ha a hiba az els\u0151 jav\u00edt\u00e1s sor\u00e1n nem orvosolhat\u00f3, a term\u00e9ket kicser\u00e9lj\u00fck, vagy ha a csere nem lehets\u00e9ges, a v\u00e9tel\u00e1rat visszat\u00e9r\u00edtj\u00fck.<\/li><li>H\u00e1rom jav\u00edt\u00e1st k\u00f6vet\u0151en ism\u00e9tl\u0151d\u0151 hiba eset\u00e9n a v\u00e1s\u00e1rl\u00f3 k\u00e9rheti a cser\u00e9t vagy a v\u00e9tel\u00e1r visszat\u00e9r\u00edt\u00e9s\u00e9t.<\/li><li>A jav\u00edt\u00e1st <strong>15 napon bel\u00fcl<\/strong>elv\u00e9gezz\u00fck, ha ez nem lehets\u00e9ges, \u00edr\u00e1sban t\u00e1j\u00e9koztat\u00e1st adunk a v\u00e1rhat\u00f3 hat\u00e1rid\u0151r\u0151l.<\/li><li>A j\u00f3t\u00e1ll\u00e1si ig\u00e9ny bejelent\u00e9se \u00edr\u00e1sban t\u00f6rt\u00e9nik, a v\u00e1s\u00e1rl\u00e1st igazol\u00f3 sz\u00e1mla csatol\u00e1s\u00e1val.<\/li><\/ul><p><strong>Amire a j\u00f3t\u00e1ll\u00e1s nem terjed ki<\/strong><\/p><ul><li>Term\u00e9szetes anyagok (m\u00e1rv\u00e1ny, m\u00e9szk\u0151, fa) erezet\u00e9ben, sz\u00edn\u00e9ben, mint\u00e1zat\u00e1ban mutatkoz\u00f3 term\u00e9szetes elt\u00e9r\u00e9sek.<\/li><li>Nem rendeltet\u00e9sszer\u0171 haszn\u00e1latb\u00f3l, szakszer\u0171tlen mozgat\u00e1sb\u00f3l, t\u00e1rol\u00e1sb\u00f3l vagy karbantart\u00e1sb\u00f3l ered\u0151 k\u00e1rok.<\/li><li>Baleset, nedvess\u00e9g, h\u0151hat\u00e1s, karcol\u00e1s, \u00fct\u00e9s, vagy vegyszer okozta s\u00e9r\u00fcl\u00e9sek.<\/li><\/ul><p>A j\u00f3t\u00e1ll\u00e1si jegyet elektronikusan (e-mailben) k\u00fcldj\u00fck meg, \u00e9s az teljes id\u0151tartam alatt el\u00e9rhet\u0151.<\/p><p><strong>2. Kell\u00e9kszavatoss\u00e1g<\/strong><\/p><p>A fogyaszt\u00f3t a j\u00f3t\u00e1ll\u00e1son fel\u00fcl kell\u00e9kszavatoss\u00e1gi jog is megilleti. A szavatoss\u00e1gi ig\u00e9ny a term\u00e9k \u00e1tad\u00e1s\u00e1t\u00f3l sz\u00e1m\u00edtott <strong>2 \u00e9ven bel\u00fcl<\/strong> \u00e9rv\u00e9nyes\u00edthet\u0151.<\/p><p>A v\u00e1s\u00e1rl\u00f3 k\u00e9rheti a hiba kijav\u00edt\u00e1s\u00e1t vagy a term\u00e9k kicser\u00e9l\u00e9s\u00e9t; ha ezekre nincs lehet\u0151s\u00e9g, k\u00e9rhet \u00e1rlesz\u00e1ll\u00edt\u00e1st vagy el\u00e1llhat a szerz\u0151d\u00e9st\u0151l. A v\u00e1s\u00e1rl\u00e1st\u00f3l sz\u00e1m\u00edtott <strong>1 \u00e9ven bel\u00fcl<\/strong> v\u00e9lelmezett, hogy a hiba m\u00e1r a teljes\u00edt\u00e9skor fenn\u00e1llt, ez\u00e9rt ebben az id\u0151szakban a bizony\u00edt\u00e1s a v\u00e1llalkoz\u00e1st terheli.<\/p><p><strong>3. Term\u00e9kszavatoss\u00e1g<\/strong><\/p><p class=\" translation-block\">Ha a term\u00e9k hib\u00e1s, a fogyaszt\u00f3 a gy\u00e1rt\u00f3t\u00f3l is k\u00e9rheti a jav\u00edt\u00e1st vagy a cser\u00e9t a forgalomba hozatalt\u00f3l sz\u00e1m\u00edtott 2 \u00e9ven bel\u00fcl.<\/p><p><strong>4. El\u00e1ll\u00e1si jog \u2013 egyedi gy\u00e1rt\u00e1s<\/strong><\/p><p>Web\u00e1ruh\u00e1zunkban t\u00f6bb term\u00e9k egyedi megrendel\u00e9sre k\u00e9sz\u00fcl (m\u00e9ret, forma, anyagv\u00e1laszt\u00e1s alapj\u00e1n). A hat\u00e1lyos jogszab\u00e1ly szerint az ilyen, nem el\u0151re gy\u00e1rtott, kifejezetten a fogyaszt\u00f3 k\u00e9r\u00e9s\u00e9re vagy szem\u00e9lyes ig\u00e9nyei szerint el\u0151\u00e1ll\u00edtott term\u00e9kekre a <strong>14 napos indokl\u00e1s n\u00e9lk\u00fcli el\u00e1ll\u00e1si jog nem vonatkozik.<\/strong>.<\/p><div class=\"note\"><p><strong>Nem min\u0151s\u00fcl hib\u00e1nak:<\/strong><\/p><ul><li>a term\u00e9szetes k\u0151 \u00e9s fa erezet\u00e9nek, sz\u00edn\u00e1rnyalat\u00e1nak elt\u00e9r\u00e9se,<\/li><li>az alapanyag term\u00e9szetes eredet\u00e9b\u0151l fakad\u00f3 fel\u00fcleti mint\u00e1zati k\u00fcl\u00f6nbs\u00e9g,<\/li><li>a k\u00e9zzel k\u00e9sz\u00edtett t\u00e1rgyak kis m\u00e9rt\u00e9k\u0171, nem funkcion\u00e1lis jelleg\u0171 elt\u00e9r\u00e9se.<\/li><\/ul><\/div><p><strong>5. Hibabejelent\u00e9s \u00e9s szerviz<\/strong><\/p><p>Hibabejelent\u00e9st \u00edr\u00e1sban fogadunk:<\/p><p>\ud83d\udce9 <a href=\"mailto:info@artofcosyhome.com\">info@artofcosyhome.com<\/a><\/p><p>K\u00e9rj\u00fck, a bejelent\u00e9shez csatold a v\u00e1s\u00e1rl\u00e1st igazol\u00f3 bizonylatot, a hiba r\u00f6vid le\u00edr\u00e1s\u00e1t, valamint fot\u00f3t vagy vide\u00f3t. A bejelent\u00e9sek feldolgoz\u00e1s\u00e1t <strong>5 munkanapon bel\u00fcl<\/strong> megkezdj\u00fck, \u00e9s \u00edr\u00e1sban t\u00e1j\u00e9koztatunk a tov\u00e1bbi l\u00e9p\u00e9sekr\u0151l.<\/p><p><strong>6. Jogorvoslat<\/strong><\/p><ul><li>Panaszt\u00e9tel a ter\u00fcletileg illet\u00e9kes <strong>b\u00e9k\u00e9ltet\u0151 test\u00fcletn\u00e9l<\/strong><\/li><li>Fogyaszt\u00f3v\u00e9delmi <strong>hat\u00f3s\u00e1gi elj\u00e1r\u00e1s kezdem\u00e9nyez\u00e9se<\/strong><\/li><li>Polg\u00e1ri peres elj\u00e1r\u00e1s <strong>ig\u00e9nybev\u00e9tele<\/strong><\/li><\/ul><div class=\"meta\"><p><em>Utols\u00f3 friss\u00edt\u00e9s: 2025.10.22.<\/em><\/p><p><small>Jelen t\u00e1j\u00e9koztat\u00f3 az \u00c1SZF r\u00e9sz\u00e9t k\u00e9pezheti. A t\u00f6rv\u00e9nyi hivatkoz\u00e1sok r\u00f6vid\u00edtett form\u00e1ban szerepelnek; a r\u00e9szletszab\u00e1lyok az ir\u00e1nyad\u00f3 magyar jogszab\u00e1lyokban tal\u00e1lhat\u00f3k.<\/small><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Warranty, Guarantee and Withdrawal Information for the premium, custom-made stone and wood small furniture (side and coffee tables) of AOC \u2013 Art of Cosy Home. \u00a0 1. Statutory Warranty Our products are subject to the mandatory warranty rules in force in Hungary, as they qualify as furniture. The warranty period depends on the product\u2019s gross [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5269","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Warranty, Guarantee and Withdrawal - Art of Cosy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/artofcosy.com\/hu\/warranty-guarantee-and-withdrawal\/\" \/>\n<meta property=\"og:locale\" content=\"hu_HU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warranty, Guarantee and Withdrawal - Art of Cosy\" \/>\n<meta property=\"og:description\" content=\"Warranty, Guarantee and Withdrawal Information for the premium, custom-made stone and wood small furniture (side and coffee tables) of AOC \u2013 Art of Cosy Home. \u00a0 1. 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